The Service Operations Department, which includes our Customer & Product Support Groups, Central Services, Technical Training, Service Development and Engineering, and the Factory Service & Repair Center, embraces a "Do the Right Thing" business approach, making every effort to provide our customers with exceptional care and support. We invest in the education of all CPS associates, in order to maintain the product and service knowledge that is required.
Ask any Spartan Chassis owner about the customer service they receive and we are confident you will hear descriptions like, "exceeding expectations" and "customer care comes first." The customer satisfaction studies we conduct consistently validate that our approach results in high levels of customer approval. The table below illustrates both the capabilities of our service operations department and our commitment to Spartan Chassis customers.
How likely is it that you would recommend Spartan Chassis to a colleague.
During the most recent period, 75 out of 81 (92.5%) Spartan Chassis customers surveyed said they were either extremely satisfied or very satisfied with the service provided after the sale.